Privacy Policy

Privacy Policy for Kanz CPH

Kanz CPH ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how the Kanz CPH mobile application ("App") collects, uses, stores, and protects your information when you use our services.

By using the App, you agree to the practices described in this Privacy Policy.

Information We Collect

Depending on how you use the App, we may collect the following information:

Information You Provide

• Name
• Email address
• Phone number
• Shipping and billing address
• Profile information
• Customer support communications
• Any images you choose to upload through the App

Order Information

If you purchase products through the App, we may collect:

• Order details
• Delivery information
• Purchase history
• Order status

Payment information is processed securely by our payment providers. We do not store your complete payment card information.

Device Information

We may automatically collect limited technical information, including:

• Device model
• Operating system version
• App version
• IP address
• Language and region settings
• Diagnostic information necessary for maintaining and improving the App

Push Notifications

If you enable notifications, we may collect and use a device notification token to deliver:

• Order updates
• Shipping notifications
• Account-related notifications
• Promotional messages (where permitted)

You can disable notifications at any time through your device settings.

How We Use Your Information

We use your information to:

• Create and manage your account
• Process and fulfill orders
• Provide customer support
• Deliver notifications you have requested
• Improve the App and user experience
• Maintain the security and integrity of our services
• Detect and prevent fraud or misuse
• Comply with legal obligations

Storage and Processing

The App uses trusted cloud service providers, including Firebase and Supabase, to securely store and process data necessary to provide our services.

Photos and Media

If you choose to upload images, the App requests permission to access your photo library or camera. Images are accessed only after your permission and only for the purpose of the feature you selected.

Local Storage

The App stores certain information locally on your device to improve performance and remember your preferences. This information is not shared with third parties unless necessary to provide the requested service.

Sharing Your Information

We do not sell your personal information.

We may share your information with trusted service providers that help us operate the App, including:

• Cloud hosting providers
• Database providers
• Notification services
• Payment processors
• Delivery and logistics partners (when fulfilling orders)
• Government authorities when required by applicable law

These providers are required to protect your information and use it only for the services they provide.

Data Security

We implement reasonable administrative, technical, and organizational measures designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

Although we strive to protect your information, no method of electronic transmission or storage is completely secure.

Data Retention

We retain your information only for as long as necessary to:

• Provide our services
• Complete transactions
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

Your Rights

Depending on your country or region, you may have rights to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Restrict or object to certain processing
• Request a copy of your personal data
• Withdraw consent where applicable

To exercise these rights, please contact us.

Children's Privacy

The App is not intended for children under the age required by applicable law. We do not knowingly collect personal information from children.

Third-Party Services

The App may use third-party services that have their own privacy policies, including cloud infrastructure, notifications, analytics (if enabled), and payment providers. We encourage you to review the privacy policies of those providers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted within the App or on the page where this Privacy Policy is published. The updated "Effective Date" will indicate when changes become effective.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact us: